Integrating IoT with ARCHIBUS for Smart Facilities Management: Exploring the Possibilities

The Internet of Things (IoT) is revolutionizing the way we interact with our physical environment, and when it comes to facility management, the integration of IoT with ARCHIBUS offers a wealth of opportunities to create smarter, more efficient workspaces.

The Power of IoT in Facilities Management IoT devices are embedded with sensors and network connectivity that allow them to collect and exchange data. In facilities management, these devices can monitor various aspects of a building’s operation such as energy usage, space utilization, and environmental conditions. This real-time data collection is invaluable for facility managers who are tasked with optimizing building performance.

ARCHIBUS: A Platform for Integration ARCHIBUS is a leading provider of real estate, infrastructure, and facilities management solutions. By integrating IoT devices with ARCHIBUS, facility managers can enhance their decision-making process with actionable insights derived from the vast amount of data collected by IoT sensors.

Benefits of IoT and ARCHIBUS Integration

  1. Energy Efficiency: IoT-enabled HVAC systems and lighting can be controlled through ARCHIBUS to reduce energy consumption based on real-time occupancy data.
  2. Predictive Maintenance: With IoT sensors, facility managers can predict equipment failures before they happen, scheduling maintenance only when necessary and avoiding downtime.
  3. Space Optimization: IoT devices can track space usage patterns, allowing managers to make informed decisions about space allocation using ARCHIBUS software.
  4. Enhanced Security: Integrating IoT security systems with ARCHIBUS enables a centralized view of access controls and surveillance, bolstering building security.

IoT - ArchibusThe Future Is Smart The integration of IoT with ARCHIBUS is not just a trend; it’s the future of smart facility management. As technology advances, the possibilities for this integration will expand, leading to even greater efficiencies and innovations in the way we manage and experience our built environments.

Embrace the Change For organizations looking to stay ahead of the curve, now is the time to explore the integration of IoT with ARCHIBUS. The benefits are clear, and the potential for transformation is enormous.

As we continue to navigate the rapidly evolving landscape of facility management, embracing IoT and ARCHIBUS integration will be key to creating smarter, more responsive, and sustainable buildings.

About IMS Consulting

For more than a decade, IMS Consulting has delivered the full scope of Archibus-related services to both government and commercial clients. As a Virginia Certified Small Business, IMS Consulting provides our clients with personalized attention by experienced Archibus-certified consultants. Our experts work with our clients to thoroughly understand how they do business, identify their unique needs, pinpoint opportunities to better manage their infrastructure, employ more efficient work processes, and make smarter capital budgeting decisions—both today and over the long term.

IMS Consulting specializes in the implementation of Archibus, the #1 real estate, infrastructure & facilities management solution in the world. Archibus is the global leader in streamlining how you manage your real estate, infrastructure, and facilities. Centralize your data, planning, and operations onto one seamless platform backed by 35 years of innovation and the world’s largest support network. Reduce costs, enhance sustainability, and create a better workplace by transforming how you connect with people, places, and processes.

Streamline Your Facility Management with a Single Integrated Platform

In today’s fast-paced business environment, managing a facility’s infrastructure can be complex and challenging, especially when relying on multiple disjointed systems. Organizations are often bogged down by inefficiencies, data inconsistencies, and communication barriers. However, there is a solution that stands out for its ability to streamline and unify these disparate processes into one seamless operation: Archibus, a single Integrated Workplace Management System (IWMS).

The Power of Integration Archibus offers a shared database across all applications, ensuring that information is consistent, up-to-date, and easily accessible. This integration extends beyond the core facilities management functions, as Archibus can seamlessly integrate with other critical systems, including financial platforms. By acting as a central hub, it simplifies operations and enhances decision-making.

Benefits of a Single Platform

  1. Enhanced Reporting: With all data consolidated in one platform, generating comprehensive reports becomes effortless. Users can pull real-time insights from various aspects of facilities management, from maintenance schedules to space utilization, providing a holistic view of operations.
  2. Improved Data Sharing: A single platform facilitates better collaboration between departments. When everyone accesses the same system, sharing crucial information is immediate, reducing the risk of miscommunication and errors.
  3. Increased Visibility: Archibus provides visibility into every facet of your facilities’ infrastructure. Managers can monitor and control processes more effectively, spotting trends, and addressing issues before they escalate.
  4. Consistent System of Record: As the system of record for all facilities-related data, Archibus ensures that the information used to make strategic decisions is reliable and authoritative. This consistency is vital for maintaining operational integrity and compliance.
  5. Comprehensive Facilities Processes Coverage: Archibus isn’t just a maintenance management tool; it covers the full spectrum of facilities processes. From space planning and project management to environmental sustainability, compliance, and lease management, it supports every aspect of your organization’s infrastructure needs.

Archibus IWMSWhy Choose Archibus? Choosing Archibus means selecting a partner that understands the complexities of facilities management. It’s not just about having a tool; it’s about having the right tool—one that grows with your organization, adapts to your changing needs, and drives efficiency at every turn.

Conclusion For organizations juggling multiple systems to manage their facilities infrastructure, Archibus presents an opportunity to simplify, streamline, and elevate their operations. The benefits of a single integrated platform—enhanced reporting, improved sharing, increased visibility, and comprehensive coverage—are just the beginning. Embrace the power of Archibus and transform your facilities management into a strategic advantage.

Ready to see how Archibus can revolutionize your facility management? Contact us to learn more and take the first step towards a unified, efficient future.

About IMS Consulting

For more than a decade, IMS Consulting has delivered the full scope of Archibus-related services to both government and commercial clients. As a Virginia Certified Small Business, IMS Consulting provides our clients with personalized attention by experienced Archibus-certified consultants. Our experts work with our clients to thoroughly understand how they do business, identify their unique needs, pinpoint opportunities to better manage their infrastructure, employ more efficient work processes, and make smarter capital budgeting decisions—both today and over the long term.

IMS Consulting specializes in the implementation of Archibus, the #1 real estate, infrastructure & facilities management solution in the world. Archibus is the global leader in streamlining how you manage your real estate, infrastructure, and facilities. Centralize your data, planning, and operations onto one seamless platform backed by 35 years of innovation and the world’s largest support network. Reduce costs, enhance sustainability, and create a better workplace by transforming how you connect with people, places, and processes.

Searching for an INSITE replacement? Archibus has you covered.

As the landscape of space management software evolves, institutions within higher education must adapt to ensure they remain at the forefront of efficiency and innovation. With the recent news of INSITE going out of business, many colleges and universities, especially those with research institutes, are seeking a robust and reliable alternative. Archibus Space Management Application emerges as an optimal solution, offering seamless migration and advanced features tailored to the unique needs of higher education environments.

Why Migrate to Archibus?

Archibus has been a pioneer in space management solutions, providing a comprehensive platform that helps institutions optimize their physical spaces. For higher education entities, the advantages of using Archibus are many-fold:

  1. Enhanced Space Utilization: Archibus delivers powerful tools for space inventory and utilization, allowing educational institutions to make data-driven decisions on how to best use their facilities, which is crucial for accommodating growing student populations and evolving academic programs.
  2. Research Institute Management: Universities with research components can leverage Archibus to manage complex requirements of research spaces, ensuring compliance with safety standards and funding regulations. The system adeptly handles the allocation and administration of spaces dedicated to research activities.
  3. Indirect Cost Recovery/Grants/ Principal Investigators (PIs): Archibus simplifies the task of managing Grants and PIs by tracking and associating them with their respective spaces and resources. This feature is particularly beneficial for institutions that need to perform indirect cost recovery, providing transparency and control over research spaces.
  4. Customizable Reporting: Generate detailed reports and analytics that help in strategic planning and demonstrate the institution’s commitment to effective space management – a key factor in securing future funding and accreditation.

 

Archibus Space Console - INSITE Replacement

Ease of Migration

One of the primary concerns when switching space management systems is the migration process. Archibus stands out with its user-friendly transition pathway from INSITE. The system is designed to import existing data smoothly, minimizing downtime and ensuring continuity in operations. Archibus specialists are available to assist with the transition, ensuring that your institution’s valuable data is transferred accurately and efficiently.

A Call to Action for Higher Education Institutions

As INSITE users in the higher education sector look towards the future, Archibus presents not just a replacement, but an upgrade to their space management capabilities. With extensive support, customizable features, and a community of users in academia, Archibus is ready to help your institution elevate its space management to new heights.

Don’t let the discontinuation of INSITE disrupt your institution’s operations. Take this opportunity to enhance your space management processes with Archibus. Contact us today to learn more about how easy it is to migrate your data and to discover the benefits that Archibus can bring to your college or university.

Ready to make the switch? Reach out to our team for a consultation and see how Archibus can transform your space management today.

About IMS Consulting

For more than a decade, IMS Consulting has delivered the full scope of Archibus-related services to both government and commercial clients. As a Virginia Certified Small Business, IMS Consulting provides our clients with personalized attention by experienced Archibus-certified consultants. Our experts work with our clients to thoroughly understand how they do business, identify their unique needs, pinpoint opportunities to better manage their infrastructure, employ more efficient work processes, and make smarter capital budgeting decisions—both today and over the long term.

IMS Consulting specializes in the implementation of Archibus, the #1 real estate, infrastructure & facilities management solution in the world. Archibus is the global leader in streamlining how you manage your real estate, infrastructure, and facilities. Centralize your data, planning, and operations onto one seamless platform backed by 35 years of innovation and the world’s largest support network. Reduce costs, enhance sustainability, and create a better workplace by transforming how you connect with people, places, and processes.

Demystifying FedRAMP Compliance and Authorization

FedRAMPAs a government agency, there are many advantages to being able to tap into cloud technologies. From eliminating time-consuming manual tasks and reducing paperwork, cloud technologies offer a spectrum of efficient and effective improvements over traditional methods. Plus, software-as-a-service (SaaS) subscription-based models can help reduce annual information technology costs.

To implement these technologies, however, you’ll need to comply with the Federal Risk and Authorization Management Program known as  FedRAMP provides a standardized approach for assessing and complying with government security controls, authorizing cloud products and services, and providing continuous monitoring of systems. It’s managed by the FedRAMP Program Management Office (PMO).

FedRAMP authorization can seem daunting, but if you have the right resources and preparation in place, the process can be streamlined and simplified. In fact, there’s a lot less for a Federal agency to do than you might think. The burden is predominantly on the cloud service provider (CSP) whose services you wish to use and its independent assessor over your team and internal resources.

There are several common myths, misconceptions, and questions about FedRAMP requirements and processes – and a few benefits to understand given the investment and effort of the program.

To help clarify, we spoke with expert James Masella, Vice President of Compliance Advisory Services, at Coalfire – a leading provider of IT security assessments for many security standards and payments frameworks and programs, including FedRAMP support.

Masella has been working in IT for 20 years – 15 of them focused on security assessments for Federal controls, most prominently, helping organizations comply with National Institute of Standards and Technology (NIST) cybersecurity controls. Over his career, Masella has accomplished over 70 FedRAMP compliance and assessment projects – and has been working on them since the program’s infancy in 2015. He’s been with Coalfire for eight years.

What is FedRAMP?

If you’re evaluating cloud technologies, such as a workplace and asset maintenance platform, it helps to have a background in the evolution of FedRAMP since there are many different cybersecurity compliance and controls to manage. In fact, the program was created specifically with this knowledge. The entire goal of FedRAMP is to accelerate the adoption of secure cloud solutions in the Federal government.

It streamlines the authorization process for CSPs and improves confidence in the security of cloud solutions. FedRAMP was created by the General Services Administration (GSA) in partnership with the US Department of Defense (DoD) and NIST.

“The big problem that FedRAMP was meant to solve was the Federal government knew it needed to modernize its IT infrastructure because their model was not sustainable,” explains Masella. “Commercial cloud services were a lot more affordable than the way much of the government manages IT infrastructure and provided better services.”

The challenge is having assurance that the security of those commercial cloud services is meeting the requirements of the Federal government. Under the Federal Information Security Modernization Act (FISMA), every federal agency can implement its own security plan if it follows the guidelines of the law – which also include audits and independent assessments.

FedRAMP pulls that all under one umbrella and allows all Federal agencies to leverage independent assessors to reduce duplicate effort within audit and assessment work. But FedRAMP is not a certification – it’s a compliance framework within a Federal program that an organization is either authorized to be a part of or not.

“FedRAMP is a different animal,” says Masella. “You actually are building an information system for Federal government use and the government is authorizing that system for use for Federal data.”

Any vendor who has gone through an extensive audit process can be listed in the FedRAMP marketplace, so Federal agencies can easily find and procure services without having to do additional research or due diligence. It makes it easier for departments, such as the Department of Homeland Security (DHS), DoD, or healthcare organizations including the Centers for Medicare & Medicaid Services (CMS) to purchase products from vetted vendors quickly while reducing costs associated with IT resources.

The good news is there are over 300 authorizations on the FedRAMP marketplace today, and some of them are large, some are small. They’ve all solved many of the challenges and issues already, relays Masella.

Delineation of work under FedRAMP: Who is responsible and for what?

The PMO is responsible for managing documents, such as policies, procedures, standards, guidance documents, templates, checklists, etc., which are used throughout all stages of authorization. The FedRAMP Joint Authorization Board (JAB) reviews all provisional Authority to Operate (ATO) packages before they are authorized.

The 3PAOs – Third Party Assessment Organizations – conduct independent security assessments for agencies before issuing a Provisional ATO. These 3PAOs assess each system’s compliance with NIST 800-53 standards, as well as other requirements specified by each agency or department at four different Impact Levels ranging from Low to High. Coalfire is an example of a 3PAO.

“In the case where a CSP has engaged an advisor, the advisor entities are doing all of the work,” says Matella. “The [government] agency just has their due diligence under the law to review the risk. That’s it. It’s the same thing they would have to do if they were the second agency, the last agency or the agency in the middle. There is no difference.”

The heavy lift and burden are accomplished by the 3PAOs and the cloud service provider.

The requirements for FedRAMP compliance

Depending on the risk associated with a particular service, organizations must demonstrate their commitment to security to gain authorization from the JAB. The requirements range from basic NIST 800-53 Rev 4 controls at Low Impact Level (Level 1) all the way up to DHS Risk Management Framework regulations and additional physical protection measures at High Impact Level (Level 3).

Once a Provisional Authority to Operate (PATO) has been granted, it is valid for three years, however, organizations are expected to continuously monitor their systems and update any changes made since initial authorization was granted.

Preparing for FedRAMP: What you need to know

If this is the first time you are dealing with FedRAMP, it’s important to understand some of the most common issues that can arise. Many of these will be the burden of the CSP you wish to use – but it’s better to know what they are upfront.

First, it’s important to communicate to the CSP your specific agency’s policies on who can access information. Some hurdles involve the standards and requirements themselves, relays Matella. These include technology and process compliance areas, such as validated encryption, requirements of internal flows, and connections to external services — they all must be FedRAMP authorized.

“In many cases, it’s not a Fed RAMP requirement, but it can be a requirement from agencies that only US persons or US citizens can actually access the production environments,” he says. “And many of these commercial cloud services are supported by offshore support and many have a ‘follow the sun’ (operational) model.”

As Masella points out, these issues have been dealt with before by other agencies and CSPs, but it’s one that needs to be addressed and understood from the outset.

Secondly, CSPs themselves may think they know compliance, but it can be more work than they know. Many IT leaders assume they have the expertise in-house to handle FedRAMP since they already have an internal security team. Just because they have a robust engineering team, it doesn’t mean it’s going to be easy to architect a system to meet FedRAMP requirements.

“Many times, the engineering teams are great at designing infrastructure and applications, but once you take away a lot of the tools that they have been using or you have to implement some new measures that they didn’t have to have before, this can complicate things,” says Masella.

For example, perhaps a CSP doesn’t perform vulnerability scanning internally or they don’t do file integrity management today and must implement and use it. Now they’re having to decide on new tool sets – which take time to evaluate and get up to speed.

The other problem area Masella sees a lot is not having the business case worked out and detailed enough for the investment. If the CSP hasn’t done enough market research, they can easily get derailed.

“[A CSP] might not be able to get that first initial authorizing agency, might not get on the marketplace, might start the investment and it begins to get pretty big, and the return-on-investment case might not be there,” says Masella.

The best guidance is for the CSP to work with an experienced, third-party FedRAMP advisor preparation provider. And as he points out, many of the challenges and pitfalls can be avoided since much of it has been sorted out already. Getting this kind of information upfront will help you speed up your FedRAMP authorization process overall.

 

FedRAMP checklist

Common FedRAMP questions

  • Is FedRAMP a certification?
  • How long should it take to finish the FedRAMP process?
  • What should be prioritized first when seeking FedRAMP authorization?
  • Can artificial intelligence help speed up the process?

Common FedRAMP misconceptions

  • Our agency will have to do a lot of heavy lifting of the work.
  • The CSPs engineering team works on security compliance already, so FedRAMP work should be easy.
  • FedRAMP takes a lot longer than it should.

 

FedRAMP Questions / Misconceptions Answers
Is FedRAMP a certification? No, it’s a program. You use a compliance framework, audits, and assessments to be authorized to be within FedRAMP.
How long should it take to finish the FedRAMP process? It depends. Very fast is 90 days. Most common is 9 to 12 months depending on prioritization and changes needed.
What should be prioritized first when seeking FedRAMP authorization? Gaps between the FedRAMP framework and your current state of compliance.
Can artificial intelligence help speed up the process? AI has a significant role to play in automating the creation and review of documentation packages which could speed up the process and increase the number of services in the marketplace, but it’s not in widespread use yet.
Our Federal agency will have to do a heavy lift. Actually, the CSP we want to use and its 3PAO will do the bulk of the technology and process compliance. Our agency will perform due diligence on risk under the law.
The CSPs engineering team works on security compliance already, so FedRAMP work should be easy. This is the most common pitfall: A large engineering team does not mean you will easily meet FedRAMP requirements.
FedRAMP takes a lot longer than it should. Preparation with CSPs and independent guidance will help speed up the process. Know your specific agency information access policies and communicate them upfront to CSPs. Encourage CSPs to work with a 3PAO.

 

FedRAMP helps government agencies like yours make sure your data remains secure while reducing duplication when purchasing compliant offerings in the approved marketplace. It also provides assurance that any cloud solution used meets pre-defined security requirements so that you can have peace of mind knowing your data is being always kept safe and secure.

After you go through the FedRAMP process for the first time, it will open up the door to a world of new and evolving cloud technologies forever.

Reposted from Eptura blog.

About IMS Consulting

For more than a decade, IMS Consulting has delivered the full scope of Archibus-related services to both government and commercial clients. As a Virginia Certified Small Business, IMS Consulting provides our clients with personalized attention by experienced Archibus-certified consultants. Our experts work with our clients to thoroughly understand how they do business, identify their unique needs, pinpoint opportunities to better manage their infrastructure, employ more efficient work processes, and make smarter capital budgeting decisions—both today and over the long term.

IMS Consulting specializes in the implementation of Archibus, the #1 real estate, infrastructure & facilities management solution in the world. Archibus is the global leader in streamlining how you manage your real estate, infrastructure, and facilities. Centralize your data, planning, and operations onto one seamless platform backed by 35 years of innovation and the world’s largest support network. Reduce costs, enhance sustainability, and create a better workplace by transforming how you connect with people, places, and processes.

Condeco and iOffice + SpaceIQ Merge to Create Eptura™

San Francisco and Atlanta, GA – October 4, 2022 – Thoma Bravo, a leading software investment firm, today announced the merger of Condeco, the global provider of workspace scheduling software, and iOffice + SpaceIQ, the global workplace and asset management company, to create Eptura. The strategic combination creates a global worktech leader that provides software solutions to power the modern workplace. The merger follows previously announced investments in Condeco and iOffice + SpaceIQ by Thoma Bravo and JMI Equity, who will remain the primary investors in Eptura. Terms of the transaction were not disclosed.  

The modern workplace is rapidly evolving, and businesses are demanding new worktech solutions that make adapting to the future of work easier for everyone. With a total addressable market of $25 billion, Eptura’s combined solutions bring the collective knowledge, depth of experience, and comprehensive portfolio of more than nine products (including Archibus) together to meet the challenges of the global workplace with a unified technology experience. Eptura’s solutions can be easily integrated into any workplace and offer an extended ecosystem of partnerships – providing the most adaptable solution.  

Condeco and iOffice + SpaceIQ Merge to Create Eptura™, the Leading Worktech Software SolutionThe combined company’s new brand reflects its unique ability to strategically respond to the dynamic needs of the modern employer and hybrid workplace. Epturastands for ‘the epicenter of the future at work’, underscoring the company’s ability to accelerate the development of new worktech solutions and enhance the user experience.  

Brandon Holden, CEO of iOffice + SpaceIQ, will serve as CEO of Eptura. Paul Statham, Founder & CEO of Condeco, joins Eptura’s board of directors and will continue working with Thoma Bravo. Headquartered in Atlanta, Georgia, and with large regional offices in London, UK, and Melbourne, Australia, Eptura has over 1,000 employees across the globe, 16.3 million users, and a customer base spanning more than 16,000 of the world’s leading companies.  

 “With the proliferation of hybrid work, there is an unmet need for technology solutions that enable businesses to adapt to the changing needs of the workplace,” said Brandon Holden, CEO of Eptura. “By combining the power of our expertise and products, Eptura provides a comprehensive solution for business leaders who recognize the importance of keeping people at the center of the workplace of the future. I couldn’t be more excited to lead Eptura as we deliver on our mission to empower the workplace of tomorrow.”  

 “This combination ushers in the next generation of workplace technology by unifying the best-of-breed software across asset management, integrated workplace management systems, and workplace experience solutions,” said Paul Statham. “Bringing together two exceptional teams with unmatched product suites, Eptura is poised to build upon the leadership of Condeco and iOffice + SpaceIQ by accelerating the joint development of new worktech and unlocking even more possibilities for our customers, and offering wider opportunities for global growth.”  

“We have been lucky enough to be partners to both iOffice + SpaceIQ and Condeco for over a year now, and combining these two great companies creates the clear category leader for the modern workplace,” said A.J. Rohde, a Senior Partner at Thoma Bravo. “The level of innovation the company can drive for customers will be very exciting, and we are thrilled for Eptura to begin that journey.”  

Kirkland & Ellis LLP served as legal counsel to Thoma Bravo. Goodwin Procter served as legal counsel to JMI Equity. 

About IMS Consulting
For more than a decade, IMS Consulting has delivered the full scope of Archibus- related services to both government and commercial clients. As a Virginia Certified Small Business, IMS Consulting provides our clients with personalized attention by experienced Archibus certified consultants. Our experts work with our clients to thoroughly understand how they do business, identify their unique needs, pinpoint opportunities to better manage their infrastructure, employ more efficient work processes, and make smarter capital budgeting decisions—both today and over the long term.

IMS Consulting specializes in the implementation of Archibus, the #1 real estate, infrastructure & facilities management solution in the world. Archibus is the global leader in streamlining how you manage your real estate, infrastructure, and facilities. Centralize your data, planning, and operations onto one seamless platform backed by 35 years of innovation and the world’s largest support network. Reduce costs, enhance sustainability, and create a better workplace by transforming how you connect with people, places, and processes.

Archibus OnSite On-Demand Webinar

Archibus OnSite is a cloud-based SaaS CMMS that provides preventive and reactive maintenance, asset and compliance management.

Join us to learn how Archibus OnSite takes a holistic approach to facilities management, connecting asset, compliance, and maintenance management with an intuitive mobile app for managing work, and floor plans and maps for locating and planning work.

 

About IMS Consulting
For more than a decade, IMS Consulting has delivered the full scope of ARCHIBUS-related services to both government and commercial clients. As a Virginia Certified Small Business, IMS Consulting provides our clients with personalized attention by experienced ARCHIBUS certified consultants. Our experts work with our clients to thoroughly understand how they do business, identify their unique needs, and pinpoint opportunities to better manage their infrastructure, employ more efficient work processes, and make smarter capital budgeting decisions—both today and over the long term.

IMS Consulting specializes in the implementation of ARCHIBUS, the #1 real estate, infrastructure & facilities management solution in the world. ARCHIBUS is the global leader in streamlining how you manage your real estate, infrastructure, and facilities. Centralize your data, planning, and operations onto one seamless platform backed by 35 years of innovation and the world’s largest support network. Reduce costs, enhance sustainability, and create a better workplace by transforming how you connect with people, places, and processes.

Stay on Top of Day-to-Day Operations Through A Web-Based IWMS with Portfolio Management

When you think about the traits that make a business successful, you might consider financial prowess, passion, and patience as crucial attributes. However, an oft-neglected trait has become increasingly crucial to defining success in a post-pandemic world: flexibility.

The ability to adapt to changing situations is extremely underrated yet extremely important. If the changing rules and regulations over the past year in reaction to Covid-19 have taught us anything, it’s that nothing is permanent, and everything is “figureoutable.”

It is naturally easier to talk about adapting than it is to actually make those changes to your business; when you have to manage an entire global portfolio with different property types and functions as well as the people who populate those spaces in a virus-sensitive society, space usage and availability can change in an instant. In addition, staying on top of day-to-day operations, spotting trends, and analyzing all of the data can be overwhelming, to say the least.

Portfolio managers who want to address current problems while identifying opportunities to better use their spaces can turn to an integrated workplace management system (IWMS) for insights. An IWMS with portfolio management provides oversight for any size real estate portfolio, improves root cause analysis to easily isolate problems and uncover potential opportunities, minimizes cost, and maximizes current commercial real estate (CRE) holdings.

A Triple-Win Scenario

A web-based IWMS with portfolio management affords businesses on-demand access to a centralized collection of data, which empowers more informed decisions about CRE.

A common operating framework of land, structures, buildings, and leases creates a more collaborative, better-informed workflow that enhances flexibility and increases scalability. This can have a trickle-down effect, benefiting all stakeholders and establishing a precedence of dynamic, situation-proof problem-solving.

Operationally, there are three positives to an IWMS with portfolio management. This triple-win includes benefits for:

    • Your Business: An IWMS can improve the analysis and management of real estate assets and align them with the company’s long-term mission. A key strategy is maintaining current spaces or invest in new ones as hybrid work – including remote work – grows.The opportunity to evaluate and track facilities as a dynamic asset allows companies to take advantage of vacancies and investment opportunities. An IWMS empowers business unit managers to easily review assets and space assigned to them. In turn, they can rationalize capacity, identify spaces that are no longer needed, and redesign or repurpose spaces to fit the changing needs of employees or potential subletters.Data visualization via the optional geographical tool to link to GIS functionality in the IWMS delivers map-based perspectives of properties. Real estate managers can then visualize the total impact and effectiveness of real estate spending and decision-making across business units. This makes it easier to develop quick, informed strategies based on the portfolio’s ability to fulfill the organizational mission. Additionally, seamless integration with other IWMS applications like capital budgeting, project management, space management, and enterprise move management maximizes CRE optimization for the business as a broad unit.
    • Your Employees: Data analysis and space planning are critical to prioritize the changing needs of employees in uncertain times. An organization’s ability to remain flexible and competitive for the benefit of its employees is pertinent to its success as a whole; higher employee satisfaction leads to higher engagement and productivity.Careful consideration of safety and health precautions, and opportunity for collaboration, are cornerstones of any return to the workplace plan. An IWMS tracks space usage, which allows employers to meet the unique needs of their employees. This data may result in creation of quieter, distraction-free spaces where employees can concentrate on work or the development of a hybrid work environment that makes it easy to switch between working from home and working in a group setting. The overall goal stays the same: decrease a potential loss of productivity.
    • Your Customers: Time is the only asset you can freely spend… but can’t ever create or purchase more of. Because of this, it must be used wisely.Less time spent on decision-making allows businesses to spend more time on customer service. An IWMS allows managers responsible for real estate assets to command every detail of a CRE portfolio and proactively offer better customer service.Client expectations have evolved with COVID-19. The growth of the digital landscape now requires businesses to be responsive 24/7. An IWMS provides unit managers with a self-sustaining platform available at their fingertips to answer client questions and concerns more quickly.

Face the Future with Flexibility

Creating an agile workplace that is able to withstand change and sustain positive business-employee relationships, as well as business-client connections, is crucial for continued growth. But it’s not a simple task.

The ability to be flexible is paramount and the only way to be recession-proof and ensure forward momentum. Implementing a SaaS solution like Archibus to securely modernize and up level is a means of committing to continued business improvement, employee productivity, and customer satisfaction – no matter what uncertain times might bring.

The result? An organization in control of accurate property and performance information that is designed to meet the needs of every party involved, from the business as a broad entity to individual employees and customers.

To learn more request a demo.

By Danielle Moore
Director, Channel Marketing
iOFFICE + SpaceIQ

About IMS Consulting
For more than a decade, IMS Consulting has delivered the full scope of ARCHIBUS-related services to both government and commercial clients. As a Virginia Certified Small Business, IMS Consulting provides our clients with personalized attention by experienced ARCHIBUS certified consultants. Our experts work with our clients to thoroughly understand how they do business, identify their unique needs, and pinpoint opportunities to better manage their infrastructure, employ more efficient work processes, and make smarter capital budgeting decisions—both today and over the long term.

IMS Consulting specializes in the implementation of ARCHIBUS, the #1 real estate, infrastructure & facilities management solution in the world. ARCHIBUS is the global leader in streamlining how you manage your real estate, infrastructure, and facilities. Centralize your data, planning, and operations onto one seamless platform backed by 35 years of innovation and the world’s largest support network. Reduce costs, enhance sustainability, and create a better workplace by transforming how you connect with people, places, and processes.

Hybrid and Smart: Building the Workplaces of the Future

Now, perhaps more than ever, employers are seeking to enhance their approach to the workplace experience. They are embracing new trends, such as hybrid structures and smart buildings, to create what we like to call “digital workplace euphoria.”

Euphoria may seem like hyperbole, but happy employees make for successful businesses. We’re not talking about amenities like ping pong tables, free Friday lunches, and in-office theaters. The goal of a euphoric workplace is to transform barely there connected offices to intelligent, autonomous ecosystems that empower employees to their most productive and efficient while maintaining healthy work-life balances.

Research indicates that we are seeing much more of a radical change among companies reacting to the workplace trends. Leaders in companies may not respond to every human or occupant need, but certainly, they are reacting to create a more automated workplace for agile teams. One part of the “why” for proactive movement toward hybrid agile is the long-term impact on business.

Smart BuildingsMany companies are going through significant financial losses due to COVID-19. How companies navigate digital disruption will likely affect their revenues and future operations. During the crisis of the companies who saw a 25% growth in the revenues 72% were first to experiment with new technologies. As well, 67% of those companies invested more in digital-related expenditures, according to a 2020 report by McKinsey. The companies that had not taken steps are electing to embrace the productivity associated with remote work to help them recoup those costs of not doing so in the past.

Certain financial dependencies, like expiring office leases and stakeholder pressures, are pushing companies to make an immediate decision on how to proceed with digital based investments to create work environments conducive to agile work, from anywhere. According to a Gartner survey, 38% of tech, media, and telecom business leaders (and 26% of leaders across all represented industries) reported plans to reduce their real estate footprint by, for example, closing retail locations. Gartner also reported that 74% of CFOs and finance leaders at least 5% of their previously on-site workforce to permanently remote positions after COVID-19.

Why Companies Choose to Go Hybrid

Remote and hybrid work is not new, but it certainly hasn’t been as widespread as it is now. According to a Microsoft report, some professions have been trending toward remote work since the oil crisis of the 1970s that resulted in substantially higher commuting and automotive costs. In 2020, the COVID-19 pandemic drove a “profound increase in the magnitude and speed of the shift toward remote work, with 88% of organizations from around the world surveyed in March [2020] reporting that they were encouraging employees to work from home,” the report noted. More than a third of U.S. workers transitioned to remote or hybrid work between March and April 2020 alone.

Aside from the long-term impact on fiscal reports, this mass transition away from the confines of a 9-to-5 physical office is the other part of the “why” for companies looking to improve three key facets of the digital workplace: people, space, and technology.

The Workplace Mantra: People, Space, and Technology

Creating an environment for employees – or an investor’s case, tenants – that elicits a sense of euphoria is challenging but not impossible. How are companies tackling the digital workplace? There are three elements of an optimized workplace that one should consider.

The first starts with people. People form the community within an organization that will serve as the litmus test for successful digital workplace implementation.

The second element is technology, which acts as the catalyst for change and encompasses each tier of the Smart Building Maturity Model. Most buildings fall somewhere in between the connected and intelligent spaces of the model. From the Internet of Things (IoT) to artificial intelligence (AI), the infrastructure created by technology ultimately makes up the third element of an enhanced workplace: space.

Space doesn’t always refer to a physical location; it relates to the context in which people are working. Space can mean a geographically distributed footprint, flexible hoteling and co-working spaces within your organization, or a scalable real estate portfolio that allows you to set your physical and virtual space settings in a manner that best suits your internal method of operating.

Georgia-Pacific (GP) is one company that has fully embraced all three spheres of the optimized workplace, and by the way is one of the companies that experimented with digital based agile work long before the COVID-19 crisis. The Atlanta-based maker of paper, packaging, building products, and related chemicals resides in an iconic office tower. In the first major renovation since the company occupied the tower in 1982, GP aimed to achieve “optimal integration, functionality, cost and efficiency among the various systems throughout each floor – lighting, HVAC, audio-visual and room scheduling systems,” according to a company press release. The digital building transformation included an Internet of Things (IoT) foundation that resulted in economically feasible, purposeful automation carefully constructed for GP’s user base.

GP reported that the building uses “bio-dynamic (circadian) lighting in the office and collaboration areas, driven by network-connected lighting management. [GP] will respond to peak electrical demands by adjusting building systems. The interconnected system allows the company to collect accurate, real-time data to understand how the space is used, improve employee productivity and satisfaction, and increase real estate investment.”

Along with commercial offices, hospitality and education are two other industries that are exceptionally receptive to similar methods of in-house automation. Fortunately, platforms offered by companies like SpaceIQ offer businesses of all sizes and types of options to create digital workplaces that support agility and flexibility.

Hybrid Strategies for Working “Smart” and Hard

For many companies, leveraging hybrid strategies starts with creating smart buildings and workplaces.

Smart building(s) – both as a verb and a noun – is a partner of hybrid workplaces at the heart of the “next normal” regarding the future of work. Over the last year, companies worldwide have experienced a rapid shift to long-term hybrid and/or remote environments. From Human Resources (HR) to Information Technology (IT) to Marketing and beyond, the functional teams within these organizations are being driven to review their existing work practices and confirm that they align with employees’ current needs.

For some companies, this process may feel like an uncertain scramble – but it shouldn’t.

This moment presents an opportunity for organizations to revise their digital framework and create an even better workplace experience – one that encourages a positive return-to-office transition after a yearlong hiatus or, for remote and hybrid workers, a structure that compels them to engage virtually. Smart building is critical for both employees and executives to tap into the human side of work and reach peak satisfaction in the process of doing so.

As a company specializing in “smart building,” Cognitive Corp is at the forefront of researching and analyzing workplace trends and technologies that impact commercial real estate (CRE) teams.

So, what do we mean by “smart building?” In a word, automation.

Smart building implies that a company has a built-in infrastructure to automate as many day-to-day and long-term tasks as possible. Infrastructure can include IT and networks, HVAC, lighting, time-tracking, scheduling, and anything in between that has a digital footprint.

A key strategy is to distribute the levels of automation and smart building into four tiers on a visual pyramid called the Smart Building Maturity Model. This model helps companies prioritize based on current needs and future growth:

    • Connected Building: Connected building forms the foundation at the bottom of the pyramid. Most companies fall into this category, which includes basic IT networks and the commonplace technology you’d find in a standard office.
    • Intelligent Building: With system integration, energy efficiency, and building automation, intelligent building is what most companies strive for in their next-level smart building process. It can lead to more unified collaboration, better asset management, and streamlined workspace and remote services.
    • Smart Building: The core of the pyramid. Smart building includes open architecture, occupant interaction predictive analytics, which contributes to human centric workplace metrics, on-demand services, big data, and more elements of building intelligence. The future of work is already here, and smart building should be a consideration for most companies.
    • Cognitive Building: At the pinnacle of the pyramid we’ll find cognitive building. Here, machine learning, artificial intelligence (AI), and robotics are the vital pieces that drive building automation. While most non-technological companies do not aim for this high-level tier, we believe it’s still essential knowledge to know all the possibilities within the realm of intelligent architecture.

 

Data-driven Insights to Support the Hybrid Workplace

The digital workplace focuses on the occupant’s experience within a technological ecosystem. A successful digital workplace supports the human-centric side of corporate initiatives. Different personas within the commercial real estate industry will perform unique functions depending on their role in their organization. However, all roles utilize metrics to inform the progress of their digital transformation.

For individual roles, here are some items to consider:

    • Commercial Real Estate and Facilities Managers: Individuals entrusted with managing facilities should articulate workplace values about the broader business. This includes adapting to change, especially as it relates to the physical space. Your growth mindset should shift from fixed to fluid.
    • Workplace Professionals: As a workplace professional, try to develop strategies and tactics that support agile, flexible workplaces and employee experiences. Consider the wider range of knowledge available to you, beyond just “physical office” and “working from home.”

Workplace Euphoria is Frictionless

An agile, flexible workplace is no longer an option for most businesses; it is a requirement. Baseline metrics allow companies to see how initiatives eliminate employee and occupant stress during times of uncertainty, deliver on diversity, equity, and inclusion commitments, improve operational efficiency, and make remote work, workable.

Additionally, metrics shed light into the onboarding of new technologies, security automation, and workplace productivity. Workplace analytics provide a 360-degree view of any misaligned technology expectations. Embracing technology to create agility and flexibility in return to the workplace can result in euphoria for employers and employees.

To learn more request a demo.

About IMS Consulting
For more than a decade, IMS Consulting has delivered the full scope of ARCHIBUS-related services to both government and commercial clients. As a Virginia Certified Small Business, IMS Consulting provides our clients with personalized attention by experienced ARCHIBUS certified consultants. Our experts work with our clients to thoroughly understand how they do business, identify their unique needs, and pinpoint opportunities to better manage their infrastructure, employ more efficient work processes, and make smarter capital budgeting decisions—both today and over the long term.

IMS Consulting specializes in the implementation of ARCHIBUS, the #1 real estate, infrastructure & facilities management solution in the world. ARCHIBUS is the global leader in streamlining how you manage your real estate, infrastructure, and facilities. Centralize your data, planning, and operations onto one seamless platform backed by 35 years of innovation and the world’s largest support network. Reduce costs, enhance sustainability, and create a better workplace by transforming how you connect with people, places, and processes.

Leverage the CLEAN Future and LIFT America Acts with an IWMS

The House Committee on Energy and Commerce recently introduced two bills—the CLEAN Future Act and LIFT America Act—that are focused on clean energy and achieving net-zero greenhouse gas emissions in America by 2050.

What does that mean for U.S. workplaces? A lot. The impacts on businesses and organizations of all types are substantial. Managing the nuances of each act will require powerful technologies – such as an integrated workplace management system (IWMS) – to meet the stringent requirements geared toward sustainability.

What is the CLEAN Future Act?

The Climate Leadership and Environmental Action for our Nation’s (CLEAN) Future Act is legislation designed to ensure the U.S. achieves net-zero greenhouse gas pollution no later than 2050. The policy also includes an interim target of reducing 2005 levels of pollution by 50 percent no later than 2030.

These targets have been set by the United Nations Intergovernmental Panel on Climate Change, a global group that believes that all nations must work together to aggressively cut carbon pollution. The panel said achieving net-zero greenhouse gas pollution by 2050 will help the world avoid the most catastrophic consequences of climate change.

What is the LIFT America Act?

The Leading Infrastructure for Tomorrow’s (LIFT) America Act is legislation aimed at reducing energy and water usage in U.S. facilities, including hospitals, community drinking water plants, and schools.

These changes are meant to modernize infrastructure, fight the effects of climate change, and improve public health standards. The policy is designed to improve:

    • Energy efficiency and clean energy
    • Electric vehicle infrastructure
    • Drinking water
    • Broadband internet access
    • Public health infrastructure

Impacts on U.S. Businesses and Organizations

The CLEAN Future and LIFT America acts will directly impact businesses and organizations by alternating building requirements and energy standards across the country. If passed, the CLEAN Future Act would require building owners to:

    • Benchmark annual energy and water usage via the Environmental Protection Agency’s ENERGY STAR® Portfolio Manager® – this applies to buildings greater than 50,000 square feet and buildings already in compliance with local benchmarking ordinances are exempt
    • Develop a model building energy code using ASHRAE 90.1
    • Increase building energy performance standards

 

The LIFT America Act will place additional requirements on federally owned structures, including:

    • Reduce average facility energy intensity by 2.5 percent each year (relative to their 2018 baseline)
    • Reduce potable water consumption by 3 percent each year (relative to their 2007 baseline), for a total of 54 percent reduction by 2030

Increasing Sustainability with an IWMS

Many organizations struggle to find cost-effective ways to reduce their carbon footprint and ensure employee safety and wellness. Technology can streamline processes to effectively track and measure sustainability goals.

An integrated workplace management system (IWMS) platform, including one offered by Archibus, an iOFFICE + SpaceIQ product, makes it easier for organizations to comply with the more aggressive standards outlined by the CLEAN Future and LIFT America acts. A web-based IWMS platform can track key processes like energy and waste management, which helps organizations better understand the impact they have on the environment.

Organizations can utilize Archibus apps to align with their unique business needs, including:

    • Sustainability Assessments: Regular sustainability assessments allow organizations to measure performance indicators, mitigate risk, and reduce their carbon footprint
    • Energy Management: Many organizations have inefficient energy management practices that are difficult to find and cost them thousands of dollars each year – benchmarking, tracking, and management tools help control costs and increase sustainability
    • Green Building: Whether companies must meet new legislation requirements for individual buildings or across their portfolio, the green building app will help them achieve those goals
    • Waste Management: Efficient waste management systems allow organizations to improve health practices and minimize risks
    • Emergency Preparedness: The right IWMS tools overlap with business continuity planning, helping organizations recover quickly in emergency situations
    • Hazard Abatement: Identifying and abating indoor environmental hazards can be time-consuming, but this feature streamlines the process and keeps organizations safer
    • Health & Safety: From workplace safety accidents to PPE, organizations can gain greater control over health and safety protocols
    • Hazardous Materials: Quickly retrieving material safety information helps to protect building occupants and cut compliance costs

Where to start: Sustainability Assessments and Energy Management

Businesses and organizations don’t need to wait for the CLEAN Future and LIFT America acts to launch sustainability measures. IWMS technology makes the concept of environmental sustainability a reality by tracking, ranking, and documenting details on the condition and use of physical assets.

Manual evaluation using spreadsheets and other archaic methods are replaced by objective and systematic ways to identify and prioritize facility replacements, upgrades, and renovations based on environmental sustainability criteria.

Using data from a central repository in Archibus, building owners/managers can:

    • Establish proactive sustainability processes that can improve operational efficiencies, enhance stakeholder work environments, and boost asset value
    • Identify which assets should be repaired, renovated or replaced to achieve environmental efficiency goals or support an existing LEED™ or BREEAM® rating program
    • Improve capital budgeting and planning capabilities by tracking costs and budgets associated with environmental deficiencies
    • Increase efficiency of sustainability efforts by integrating assessments with work order management and by using a unified data repository

 

An energy management solution is also easy to implement in order to aggregate, evaluate, and optimize energy and utility spending decisions and reduce unnecessary consumption and costs. With Archibus, organizations can:

    • Evaluate consumption patterns to help renegotiate rates and consolidate energy providers
    • Reduce business risk and exposure to changes in energy costs or carbon emissions regulation thought what-if analyses
    • Track energy expenditures against a business plan or objective benchmarks

 

For more information on sustainability assessments and using IWMS technology to set the stage for compliance with the CLEAN Future and LIFT America acts, visit www.archibus.com.

By Fred Kraus
Sr. Director Product, Archibus
iOFFICE + SpaceIQ

To learn more request a demo.

About IMS Consulting
For more than a decade, IMS Consulting has delivered the full scope of ARCHIBUS-related services to both government and commercial clients. As a Virginia Certified Small Business, IMS Consulting provides our clients with personalized attention by experienced ARCHIBUS certified consultants. Our experts work with our clients to thoroughly understand how they do business, identify their unique needs, and pinpoint opportunities to better manage their infrastructure, employ more efficient work processes, and make smarter capital budgeting decisions—both today and over the long term.

IMS Consulting specializes in the implementation of ARCHIBUS, the #1 real estate, infrastructure & facilities management solution in the world. ARCHIBUS is the global leader in streamlining how you manage your real estate, infrastructure, and facilities. Centralize your data, planning, and operations onto one seamless platform backed by 35 years of innovation and the world’s largest support network. Reduce costs, enhance sustainability, and create a better workplace by transforming how you connect with people, places, and processes.

Archibus OnSite Makes Fielding Work Orders Simpler

Maintaining facilities takes an organized, concerted effort. There are so many facets of property upkeep to consider, each demanding its own approach to maintenance, repair, and improvement. Businesses need a tool on their side that enables not only visibility into these tasks, but also streamlined management of them. It’s why iOFFICE + SpaceIQ created Archibus OnSite.

Archibus OnSite is a new mobile solution that helps organizations efficiently manage preventive and corrective maintenance work orders, assets, and compliance. It’s designed with total facilities in mind, to enable groups and teams charged with keeping them up and running right.

Companies are taking a closer look at overhead

In the era of flex work, companies are paying more attention to the cost of overhead. What they’re finding are opportunities to cut back—not necessarily on space, but on the cost of maintaining that space. It’s all about cost optimization through better workplace efficiency.

Organizations are wasting too much time on administrative overhead: completing work orders in the office and planning work routes ahead of time. Instead, they need to efficiently maintain facilities and assets in a manner that optimizes for availability, uptime, good working order, compliance, and cost. They’re turning to Archibus OnSite to help them take a smarter approach to broad facility upkeep, and reaping the benefits that come with it.

How Archibus OnSite helps maximize overhead ROI

Archibus OnSite is built on a modern, mobile framework that makes facility teams and field workers more efficient. From fielding and sorting work orders, to built-in compliance checklists—Archibus OnSite puts critical resources in the hands of craftspeople charged with vital facilities tasks. Additional core features planned for the app include:

    • Location awareness for easy work planning and routing
    • Push notifications for instant reminders of what’s important
    • Questionnaire framework for regulatory compliance maintenance checklists

 

Unlike other maintenance solutions that focus solely on ticket management, Archibus OnSite takes a holistic approach to facilities management. It connects asset, compliance, and maintenance management with floor plans and maps to optimize the management of tasks—including locating and planning work.

Archibus OnSite optimizes maintenance operations by bringing visibility and flexibility to the actions that enable them. Beyond realizing the need for maintenance, upkeep, or repair, Archibus OnSite helps facility teams execute with purpose, to get the job done more efficiently and at a lower cost to the organization.

Archibus OnSite is part of a full-featured IWMS

Archibus OnSite works seamlessly with other Archibus modules to enable an even more streamlined approach to facility upkeep. The Archibus integrated workplace management system (IWMS) delivers a full profile of relevant data to Archibus OnSite users, giving them even more capabilities in the field, so they can do their job better. Over time, core synergies will include:

    • Connect to assets for a complete asset inventory and maintenance history to inform lifecycle decisions.
    • Extend to compliance and condition assessment solutions for a comprehensive view of assets under management.
    • Connect to space data and GIS to include floor plans, campus plans, and maps for wayfinding, planning, and locating.

 

Archibus OnSite allows facility teams to do more, faster. Robust integrations provide immediate, relevant data for an informed response to any support ticket, no matter where it originates or what the scope of work is.

Archibus OnSite as a comprehensive maintenance solution

As overhead costs loom large over organizations, Archibus OnSite ensures a higher standard of upkeep and quicker responsiveness that reduces asset maintenance costs and maximizes the ROI of the workplace using:

    • Robust and configurable workflows (approvals, estimating, scheduling, checklists, etc.)
    • Labor scheduling and workforce management and coordination tools
    • Part inventory management for simplified inventories and better cost control
    • Asset lists, maintenance history, reference documents, and compliance sheets

 

Archibus OnSite brings a broader level of oversight to facility upkeep and puts organizations more in-control of their response to everyday facilities tasks. No matter where or when maintenance demands arise, Archibus OnSite ensures a well-coordinated response.

The time for smarter asset management is now

Overhead costs may seem like a burden, but it’s vital to remember that real estate is an asset. To maximize asset ROI and more than justify the overhead costs that come with it, companies need to focus on the variables they can control—namely, their response to facilities maintenance.

Archibus OnSite is a ready-to-deploy, easy-to-integrate, versatile app that transforms the way an organization manages its largest asset. With seamless connectivity to other Archibus solutions, availability in seven languages, and the full support of iOFFICE + SpaceIQ behind it, Archibus OnSite will change the way companies think about and approach facility maintenance.

To learn more, check out our webinar or request a demo.

About IMS Consulting
For more than a decade, IMS Consulting has delivered the full scope of ARCHIBUS-related services to both government and commercial clients. As a Virginia Certified Small Business, IMS Consulting provides our clients with personalized attention by experienced ARCHIBUS certified consultants. Our experts work with our clients to thoroughly understand how they do business, identify their unique needs, and pinpoint opportunities to better manage their infrastructure, employ more efficient work processes, and make smarter capital budgeting decisions—both today and over the long term.

IMS Consulting specializes in the implementation of ARCHIBUS, the #1 real estate, infrastructure & facilities management solution in the world. ARCHIBUS is the global leader in streamlining how you manage your real estate, infrastructure, and facilities. Centralize your data, planning, and operations onto one seamless platform backed by 35 years of innovation and the world’s largest support network. Reduce costs, enhance sustainability, and create a better workplace by transforming how you connect with people, places, and processes.