CJ Singer, Author at IMS Consulting

Why Solution Design Sets Your Implementation Up for Success

Why Solution Design Sets Your Implementation Up for Success At IMS Consulting, we know that a successful software implementation doesn’t happen by accident. It’s carefully planned. One key step that makes all the difference is the Solution Design phase. Whether you are implementing Archibus IWMS, ServiceNow Workplace Service Delivery, or an Esri solution, Solution Design […]

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Why Requirements Gathering Is the Cornerstone of a Successful Software Implementation

Services / By CJ Singer

Why Requirements Gathering Is Key to a Successful Software Implementation At IMS Consulting, we believe that every great software project starts with one important step: requirements gathering. Whether we’re implementing Archibus, ServiceNow Workplace Service Delivery, or Esri-based solutions, this early phase sets the tone for success. It’s how we make sure the final system fits

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Why a Needs Assessment Is the First Step Toward Smarter Facilities Management

Services / By CJ Singer

Why You Should Start Every FM Software Project with a Needs Assessment Thinking about upgrading your facilities or workplace software? Before you dive into demos or product comparisons, there’s one essential step that often gets overlooked: a needs assessment. At IMS Consulting, we believe a needs assessment is the smartest place to start. It helps

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7 Keys to a Successful IWMS Implementation

Facilities Management / By CJ Singer

7 Keys to a Successful IWMS or Workplace Software Implementation Implementing a new workplace management system—whether it\’s Archibus, ServiceNow Workplace Service Delivery (WSD), or Esri—can transform the way your organization manages space, services, and people. But the success of that transformation depends on more than just the software itself. At IMS Consulting, we’ve led hundreds

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ServiceNow WSD for hybrid and remote workforces

How ServiceNow WSD Supports Hybrid and Remote Workforces

ServiceNow / By CJ Singer

How ServiceNow WSD Supports Hybrid and Remote Workforces The shift to hybrid and remote work has transformed how organizations operate — and how they serve their employees. As businesses adapt to this flexible future, they need tools that not only keep up but actively support a distributed workforce. That’s where ServiceNow Workplace Service Delivery (WSD)

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The Power of Data-Driven Decision Making in Facilities Management

IWMS / By CJ Singer

The Power of Data-Driven Decision Making in Facilities Management In today’s fast-paced and resource-conscious environment, facilities leaders are under increasing pressure to maximize efficiency, reduce costs, and improve the employee experience. To meet these demands, more organizations are turning to data-driven decision making, and tools like Integrated Workplace Management Systems (IWMS) are making it possible.

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Benefits of Implementing ArcGIS Indoors in Facility Management

ESRI / By CJ Singer

Benefits of Implementing ArcGIS Indoors in Facility Management Today’s facility managers face increasing demands for efficiency, safety, and adaptability in dynamic work environments. ArcGIS Indoors, an indoor mapping solution from Esri, is transforming how organizations manage their spaces and operations. Here are some key benefits of implementing ArcGIS Indoors in facility management: 1. Enhanced Space

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Maximizing Workplace Efficiency with ServiceNow WSD

ServiceNow / By CJ Singer

Maximizing Workplace Efficiency with ServiceNow WSD Workplace efficiency is a constant priority for organizations seeking to deliver better services, boost productivity, and enhance employee satisfaction. ServiceNow Workplace Service Delivery (WSD) offers a comprehensive solution to streamline workplace services, improve operational efficiency, and create seamless user experiences—extending far beyond traditional IT. Streamlining Workplace Services ServiceNow WSD

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The Role of IWMS in Hybrid Work

IWMS / By CJ Singer

The Role of IWMS in the Hybrid Work Era: How Archibus Supports Flexible Workspaces, Hoteling, and Real Estate Strategy The way we work—and the spaces we work in—have transformed. With hybrid work now the norm for many organizations, optimizing workplace resources is more crucial than ever. Integrated Workplace Management Systems (IWMS), like Archibus, play a

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Esri integration with AI IoT BIM Archibus

Integrating Esri with AI, IoT, BIM & Archibus for Smarter Location Intelligence

ESRI / By CJ Singer

Integrating Esri with AI, IoT, BIM & Archibus for Smarter Location Intelligence In today’s fast-paced, data-driven world, location intelligence has become more than just maps and spatial analysis — it’s a strategic advantage. Esri, the global leader in Geographic Information System (GIS) technology, has long been at the forefront of helping organizations turn geographic data

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Author name: CJ Singer