Author name: CJ Singer

software rollout mistakes

The Top Mistakes to Avoid During a Workplace Software Rollout

The Top Mistakes to Avoid During a Workplace Software Rollout Common missteps and how to steer clear of them. Rolling out new workplace software can be exciting—but also stressful. When done right, it improves workflows, saves time, and supports growth. But if handled poorly, it can create confusion, frustration, and wasted resources. Here are the […]

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IWMS Analytics

From Work Orders to Work Insights: Using IWMS Analytics to Improve Maintenance Performance

When it comes to managing facilities, few departments feel the pressure to “do more with less” like Maintenance does. Work orders pile up, assets break down, budgets get squeezed — and yet stakeholders still expect high uptime, safe workplaces, and cost savings. That’s where an IWMS (Integrated Workplace Management System) can make a real difference

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Solution Design

Why Solution Design Sets Your Implementation Up for Success

Why Solution Design Sets Your Implementation Up for Success At IMS Consulting, we know that a successful software implementation doesn’t happen by accident. It’s carefully planned. One key step that makes all the difference is the Solution Design phase. Whether you are implementing Archibus IWMS, ServiceNow Workplace Service Delivery, or an Esri solution, Solution Design

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Requirements Gathering

Why Requirements Gathering Is the Cornerstone of a Successful Software Implementation

Why Requirements Gathering Is Key to a Successful Software Implementation At IMS Consulting, we believe that every great software project starts with one important step: requirements gathering. Whether we’re implementing Archibus, ServiceNow Workplace Service Delivery, or Esri-based solutions, this early phase sets the tone for success. It’s how we make sure the final system fits

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Needs Assessment

Why a Needs Assessment Is the First Step Toward Smarter Facilities Management

Why You Should Start Every FM Software Project with a Needs Assessment Thinking about upgrading your facilities or workplace software? Before you dive into demos or product comparisons, there’s one essential step that often gets overlooked: a needs assessment. At IMS Consulting, we believe a needs assessment is the smartest place to start. It helps

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7 Keys to a Successful IWMS Implementation

7 Keys to a Successful IWMS Implementation

7 Keys to a Successful IWMS or Workplace Software Implementation Implementing a new workplace management system—whether it\’s Archibus, ServiceNow Workplace Service Delivery (WSD), or Esri—can transform the way your organization manages space, services, and people. But the success of that transformation depends on more than just the software itself. At IMS Consulting, we’ve led hundreds

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ServiceNow WSD for hybrid and remote workforces

How ServiceNow WSD Supports Hybrid and Remote Workforces

How ServiceNow WSD Supports Hybrid and Remote Workforces The shift to hybrid and remote work has transformed how organizations operate — and how they serve their employees. As businesses adapt to this flexible future, they need tools that not only keep up but actively support a distributed workforce. That’s where ServiceNow Workplace Service Delivery (WSD)

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Data-driven decision making in facilities management

The Power of Data-Driven Decision Making in Facilities Management

The Power of Data-Driven Decision Making in Facilities Management In today’s fast-paced and resource-conscious environment, facilities leaders are under increasing pressure to maximize efficiency, reduce costs, and improve the employee experience. To meet these demands, more organizations are turning to data-driven decision making, and tools like Integrated Workplace Management Systems (IWMS) are making it possible.

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ArcGIS Indoor

Benefits of Implementing ArcGIS Indoors in Facility Management

Benefits of Implementing ArcGIS Indoors in Facility Management Today’s facility managers face increasing demands for efficiency, safety, and adaptability in dynamic work environments. ArcGIS Indoors, an indoor mapping solution from Esri, is transforming how organizations manage their spaces and operations. Here are some key benefits of implementing ArcGIS Indoors in facility management: 1. Enhanced Space

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Maximizing Workplace Efficiency with ServiceNow WSD

Maximizing Workplace Efficiency with ServiceNow WSD

Maximizing Workplace Efficiency with ServiceNow WSD Workplace efficiency is a constant priority for organizations seeking to deliver better services, boost productivity, and enhance employee satisfaction. ServiceNow Workplace Service Delivery (WSD) offers a comprehensive solution to streamline workplace services, improve operational efficiency, and create seamless user experiences—extending far beyond traditional IT. Streamlining Workplace Services ServiceNow WSD

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