August 2026

ServiceNow WSD higher education

ServiceNow WSD for Higher Education: What Campus Facilities Teams Should Know

  A university isn’t one building. It’s dozens, sometimes hundreds, spread across a campus that never fully closes. Classrooms need to be ready by 8 a.m. Dining halls run three shifts a day. Residence halls run every hour of every day, all year. That’s a different scale of complexity than a typical corporate office. So […]

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domain-specific AI facilities

Beyond Chatbots: What “Real” AI Looks Like for Facilities Teams

  Ask a general-purpose chatbot to help you run your building. It will confidently give you an answer. It just might be the wrong one. That’s the gap most facilities teams run into. General AI tools are impressive at writing emails, summarizing meetings, and answering trivia. But facilities management isn’t trivia. It’s assets with maintenance

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