Privacy Policy

Effective date: January 1, 2026

Infrastructure Management Solutions, LLC d/b/a IMS Consulting (“IMS Consulting,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit ims.consulting (the “Site”), contact us, download content, or apply for a job. It does not cover the IMS Consulting mobile application, which has its own mobile app privacy policy, or services we deliver to clients under contract.

1. Information We Collect

Information you give us

• Contact and demo requests: name, work email, organization, phone number (optional), platform of interest, sector, and any message you send.
• Content downloads and event registrations: name, email, company, and similar details you enter in download or registration forms.
• Job applications: information you submit through our careers pages, such as your resume, contact details, work history, and other information you choose to provide.
• Chat and email: the content of messages you send us through the Site chat or by email.

Information collected automatically

• Device and usage data: IP address, browser type, device type, pages viewed, referring pages, and the date and time of visits.
• Cookies and similar technologies: we and our service providers use cookies, pixels, and local storage to operate the Site, remember your preferences, understand how the Site is used, and measure marketing. See Section 4.
• Security logs: our security tools record IP addresses and request details to protect the Site against attacks and abuse.

2. How We Use Information

• Respond to inquiries, schedule meetings and demonstrations, and provide requested content.
• Send business communications about our services, events, and resources, where permitted. You can opt out at any time using the unsubscribe link or by contacting us.
• Evaluate job applicants.
• Operate, secure, maintain, and improve the Site, including preventing spam and fraud.
• Understand Site usage and the effectiveness of our marketing.
• Comply with legal obligations and enforce our rights.

3. How We Share Information

We do not sell your personal information. We share information only as follows:

• Service providers that process information on our behalf, including customer relationship management, marketing automation, forms, and chat (HubSpot), cookie consent management (Termly), website accessibility tools (UserWay), spam protection (Google reCAPTCHA), website security (Wordfence), and applicant tracking.
• Technology partners such as software vendors whose products we resell or implement, when you ask us to involve them in a discussion about their products, or as needed to fulfill a request.
• Legal and safety: when required by law, legal process, or government request, or to protect the rights, property, or safety of IMS Consulting, our clients, or others.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets.

4. Cookies and Your Choices

You can manage non-essential cookies at any time through the “Consent Preferences” link in the Site footer. You can also block or delete cookies through your browser settings, although some Site features may not work properly. 

5. Data Retention

We keep personal information for as long as needed for the purposes described in this policy, including maintaining business relationships and meeting legal, accounting, and reporting requirements.

6. Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing such as targeted advertising. To make a request, email hello@ims.consulting or call (800) 764-6685. We will verify your request and respond as required by applicable law. You will not be discriminated against for exercising your rights. 

8. Children

The Site is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children.

9. International Visitors

We are based in the United States, and information we collect is processed in the United States.

10. Third-Party Links

The Site links to third-party websites, such as vendor and government sites. Their privacy practices are governed by their own policies.

11. Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page and change the effective date above.

12. Contact Us

IMS Consulting
1934 Old Gallows Rd, Vienna, VA 22182
Email: hello@ims.consulting
Phone: (800) 764-6685