Author name: CJ Singer

IWMS space planning

The New Science of Space Planning: How IWMS Data Transforms Real Estate Strategy

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The New Science of Space Planning: How IWMS Data Drives Real Estate Decisions In today’s hybrid work environment, space planning has evolved from static floorplans and gut instincts to dynamic, data-driven strategy. At the heart of this transformation is the Integrated Workplace Management System (IWMS)—a platform that turns real-time occupancy data into actionable insights for […]

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UAT in IWMS implementation

Why UAT Is the Most Underrated Phase of IWMS Implementation

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  Explore how skipping or rushing UAT leads to costly rework and poor adoption. When organizations invest in an Integrated Workplace Management System (IWMS), they’re often focused on the big milestones: requirements gathering, system configuration, data migration, and go-live. But there’s one phase that consistently gets overlooked — and it’s the one that can make

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IWMS ROI metrics

How an IWMS Pays for Itself: 5 ROI Metrics Executives Care About

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How an IWMS Pays for Itself: 5 ROI Metrics Executives Care About When executives look at an Integrated Workplace Management System (IWMS), their first question is simple: “Will it pay for itself?” The answer is yes—and the proof is in the numbers. An IWMS delivers measurable results that directly affect the bottom line. Here are

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IWMS for hybrid workplace 2030

Is Your IWMS Ready for the Hybrid Workplace of 2030?

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  Is Your IWMS Ready for the Hybrid Workplace of 2030? Practical steps to future-proof workplace technology for changing workforce trends The workplace is evolving quickly. By 2030, most organizations will operate in a hybrid model, with employees splitting time between home and the office. This shift creates new challenges for space management, technology, and

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ServiceNow Workplace Service Delivery

The Future of Workplace Services: How ServiceNow WSD is Leading the Charge

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The Future of Workplace Services: How ServiceNow WSD is Leading the Charge Workplace service delivery is changing fast. Hybrid work, automation, and employee experience are shaping the future. Companies need tools that keep people connected and productive—no matter where they work. ServiceNow Workplace Service Delivery (WSD) is leading this shift. Here’s how. Why Workplace Services

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Upgrading Workplace Software

Top 5 Pitfalls to Avoid When Upgrading Workplace Software

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Top 5 Pitfalls to Avoid When Upgrading Workplace Software A cautionary checklist. Upgrading workplace software—whether it’s Archibus, Esri, ServiceNow WSD, or another system—can bring major benefits. You might gain new features, improve security, and make everyday work easier. But if you’re not careful, an upgrade can cause more problems than it solves. It can lead

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software implementation

How to Prepare Your Organization for a New Software Implementation

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How to Prepare Your Organization for a New Software Implementation Discussing change management, stakeholder alignment, and communication strategies. Implementing new workplace technology—whether it’s Archibus, Esri, ServiceNow WSD, or any other software solution—can deliver enormous benefits. But without the right preparation, even the best systems can fall short. At IMS Consulting, we’ve seen firsthand how a

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software rollout mistakes

The Top Mistakes to Avoid During a Workplace Software Rollout

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The Top Mistakes to Avoid During a Workplace Software Rollout Common missteps and how to steer clear of them. Rolling out new workplace software can be exciting—but also stressful. When done right, it improves workflows, saves time, and supports growth. But if handled poorly, it can create confusion, frustration, and wasted resources. Here are the

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IWMS Analytics

From Work Orders to Work Insights: Using IWMS Analytics to Improve Maintenance Performance

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When it comes to managing facilities, few departments feel the pressure to “do more with less” like Maintenance does. Work orders pile up, assets break down, budgets get squeezed — and yet stakeholders still expect high uptime, safe workplaces, and cost savings. That’s where an IWMS (Integrated Workplace Management System) can make a real difference

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