Author name: CJ Singer

business case for moving workplace services into ServiceNow

The Business Case for Moving Workplace Services Into ServiceNow

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  The Business Case for Moving Workplace Services Into ServiceNow: Efficiency, Cost Savings & Better Employee Experience A guide to help FM & Real Estate leaders justify the investment Facilities and Real Estate teams are under increasing pressure to deliver faster service, reduce operational costs, and support a modern employee experience. Yet most workplace service […]

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AI‑augmented IWMS

The Future of Archibus: What AI‑Augmented IWMS Looks Like

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The Future of Archibus: What AI‑Augmented IWMS Looks Like Predictive maintenance, automated reporting, faster data retrieval, agent workflows. Archibus has long been a foundational system for managing real estate, facilities, assets, and operations. But the next chapter in IWMS isn’t about adding more modules—it’s about augmenting the entire platform with AI, transforming how organizations use

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Ultimate Guide to Space Management

The Ultimate Guide to Space Management for the Hybrid Workplace (2026 Edition)

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  The Ultimate Guide to Space Management in the Hybrid Era From Desks to Collaboration Hubs—What IWMS Leaders Can Do Now Hybrid work permanently changed the rules of office planning. Seat maps that once stayed stable for years now need updates every quarter—or every week. Employees want choice, leaders want savings, and facilities teams are

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ServiceNow Workplace Reservation Management

ServiceNow Workplace Reservation Management: Complete Guide

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  The Modern Workplace Runs on Reservation Management — Here’s How ServiceNow WSD Makes It Work In today’s hybrid workplace, employees expect flexibility, clarity, and simplicity when they decide to come into the office. They want to find the right space, reserve it quickly, check in easily, and get the services they need — without

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AI in Facilities Management

How AI Is Transforming Facilities Management (And Why IMS.ai Leads the Way)

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  How AI Is Starting to Transform Facilities Management (And Why We Built IMS.ai) If you Google “AI in Facilities Management,” you won’t find much. For an industry this large and this complex, that’s surprising — but also telling. Most of the conversation around AI has focused on IT, customer service, sales enablement, and software

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Hybrid Work Workplace Solutions

5 Ways ServiceNow WSD Transforms Hybrid Work

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  5 Ways ServiceNow WSD Transforms Hybrid Work Hybrid work is here to stay—and with it comes new challenges for workplace leaders. Employees expect flexibility, seamless service, and spaces that support productivity. At the same time, organizations need to optimize real estate, reduce costs, and maintain compliance. Enter ServiceNow Workplace Service Delivery (WSD)—a powerful solution

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Introducing IMS.ai: AI That Works for IWMS

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Introducing IMS.ai: AI That Works for IWMS Facility and workplace management is evolving fast—and so are the expectations for speed, accuracy, and security. That’s why we built IMS.ai, the first private, on-premise AI assistant designed specifically for IWMS platforms like Archibus. See IMS.ai in Action Watch our quick overview video to see how IMS.ai transforms

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IWMS Implementation Go Live

IWMS Implementation: Your Guide to a Successful Go Live

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  IWMS Implementation: Your Guide to a Successful Go Live Implementing an Integrated Workplace Management System (IWMS) is a major milestone for any organization. It’s an investment in efficiency, data accuracy, and operational excellence. But the real challenge begins at Go Live—the moment your system moves from planning to production. A successful go-live requires more

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IWMS for government facilities

Government Spotlight: How IWMS Transforms Public Sector Facilities

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Government Spotlight: How IWMS Transforms Public Sector Facilities Government agencies face unique challenges when managing facilities: tight budgets, strict compliance requirements, and the need for transparency. With sprawling portfolios and diverse property types, efficiency isn’t optional—it’s essential. That’s where an Integrated Workplace Management System (IWMS) comes in. Why IWMS Matters for Government An IWMS provides

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IWMS in healthcare

Healthcare Spotlight: How IWMS Improves Hospital Operations and Patient Care

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  Healthcare Spotlight: How Hospitals Use IWMS to Improve Patient Care and Operational Efficiency   Healthcare organizations operate in one of the most complex environments in the world. Hospitals, clinics, and research facilities must balance patient care, regulatory compliance, and cost control—all while managing vast physical spaces and critical assets. Integrated Workplace Management Systems (IWMS)

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