Author name: CJ Singer

IWMS for hybrid workplace 2030

Is Your IWMS Ready for the Hybrid Workplace of 2030?

  Is Your IWMS Ready for the Hybrid Workplace of 2030? Practical steps to future-proof workplace technology for changing workforce trends The workplace is evolving quickly. By 2030, most organizations will operate in a hybrid model, with employees splitting time between home and the office. This shift creates new challenges for space management, technology, and […]

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ServiceNow Workplace Service Delivery

The Future of Workplace Services: How ServiceNow WSD is Leading the Charge

The Future of Workplace Services: How ServiceNow WSD is Leading the Charge Workplace service delivery is changing fast. Hybrid work, automation, and employee experience are shaping the future. Companies need tools that keep people connected and productive—no matter where they work. ServiceNow Workplace Service Delivery (WSD) is leading this shift. Here’s how. Why Workplace Services

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Upgrading Workplace Software

Top 5 Pitfalls to Avoid When Upgrading Workplace Software

Top 5 Pitfalls to Avoid When Upgrading Workplace Software A cautionary checklist. Upgrading workplace software—whether it’s Archibus, Esri, ServiceNow WSD, or another system—can bring major benefits. You might gain new features, improve security, and make everyday work easier. But if you’re not careful, an upgrade can cause more problems than it solves. It can lead

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software implementation

How to Prepare Your Organization for a New Software Implementation

How to Prepare Your Organization for a New Software Implementation Discussing change management, stakeholder alignment, and communication strategies. Implementing new workplace technology—whether it’s Archibus, Esri, ServiceNow WSD, or any other software solution—can deliver enormous benefits. But without the right preparation, even the best systems can fall short. At IMS Consulting, we’ve seen firsthand how a

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software rollout mistakes

The Top Mistakes to Avoid During a Workplace Software Rollout

The Top Mistakes to Avoid During a Workplace Software Rollout Common missteps and how to steer clear of them. Rolling out new workplace software can be exciting—but also stressful. When done right, it improves workflows, saves time, and supports growth. But if handled poorly, it can create confusion, frustration, and wasted resources. Here are the

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IWMS Analytics

From Work Orders to Work Insights: Using IWMS Analytics to Improve Maintenance Performance

When it comes to managing facilities, few departments feel the pressure to “do more with less” like Maintenance does. Work orders pile up, assets break down, budgets get squeezed — and yet stakeholders still expect high uptime, safe workplaces, and cost savings. That’s where an IWMS (Integrated Workplace Management System) can make a real difference

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Solution Design

Why Solution Design Sets Your Implementation Up for Success

Why Solution Design Sets Your Implementation Up for Success At IMS Consulting, we know that a successful software implementation doesn’t happen by accident. It’s carefully planned. One key step that makes all the difference is the Solution Design phase. Whether you are implementing Archibus IWMS, ServiceNow Workplace Service Delivery, or an Esri solution, Solution Design

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Requirements Gathering

Why Requirements Gathering Is the Cornerstone of a Successful Software Implementation

Why Requirements Gathering Is Key to a Successful Software Implementation At IMS Consulting, we believe that every great software project starts with one important step: requirements gathering. Whether we’re implementing Archibus, ServiceNow Workplace Service Delivery, or Esri-based solutions, this early phase sets the tone for success. It’s how we make sure the final system fits

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Needs Assessment

Why a Needs Assessment Is the First Step Toward Smarter Facilities Management

Why You Should Start Every FM Software Project with a Needs Assessment Thinking about upgrading your facilities or workplace software? Before you dive into demos or product comparisons, there’s one essential step that often gets overlooked: a needs assessment. At IMS Consulting, we believe a needs assessment is the smartest place to start. It helps

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