Why Solution Design Sets Your Implementation Up for Success

Why Solution Design Sets Your Implementation Up for Success

At IMS Consulting, we know that a successful software implementation doesn’t happen by accident. It’s carefully planned. One key step that makes all the difference is the Solution Design phase. Whether you are implementing Archibus IWMS, ServiceNow Workplace Service Delivery, or an Esri solution, Solution Design sets your project up for success.

So, what is Solution Design? It’s the step where we turn your approved requirements into a clear plan. We make sure that what you need is what we will build. During this phase, our team reviews each item in your Requirements Traceability Matrix (RTM). Then we decide how to handle each requirement. We figure out what we can configure, what needs customization, what data needs to flow where, and how users will work in the system.

At the end of this process, you get a clear, detailed Solution Design Document (SDD). This document acts like a blueprint for your system. It includes a breakdown of how each requirement will be met. We also add diagrams, workflows, and technical notes if needed. The SDD covers any special development work, integrations with other systems, and security roles. It also notes any constraints or assumptions. With this document, there are no surprises. You can see exactly what we will build and how it will work.

Before we move forward, we always share the Solution Design Document with your team. We review it together to make sure it matches what you expect. Once you approve the SDD, everyone is on the same page. Your sign-off gives us the green light to move to the next phase with confidence.

After you sign off on the Solution Design Document, we begin the Development phase. This is when the solution comes to life. We configure, build, test, and prepare the system for rollout. The work we do in Development is guided by the plan you already approved.

Rushing into development without a clear design can create problems. You might run into gaps, extra costs, or delays. A solid Solution Design phase helps you avoid those headaches. It saves time and money, prevents confusion, and keeps everyone focused on the same goals.

At IMS Consulting, we believe Solution Design is not just a step — it’s the roadmap that turns ideas into results. It keeps your project on track and ensures your system works the way you need it to.

Ready to build smarter? Let’s talk about how our clear, structured Solution Design approach can make your next implementation a success.

About IMS Consulting:

For over a decade, IMS Consulting has been at the forefront of delivering comprehensive services across multiple platforms, including Archibus, ServiceNow, and ESRI, to our diverse clientele in both public and private sectors. As a dedicated small business, we offer personalized attention from experienced and certified consultants. Our experts collaborate closely with clients to deeply understand their operational processes, identify unique requirements, and uncover opportunities for enhanced management of their infrastructure. We are committed to helping you make informed capital budgeting decisions that yield benefits today and sustainably into the future.